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If the item is a HomeGoods purchase it must be returned only at HomeGoods. However, you will only receive a store credit for the refund. You will not receive payment in the form of the original payment method. HomeGoods states that their return policies are subject to local, state, and federal regulations. Several jurisdictions have banned the return of certain products like toilet papers and sanitizers due to COVID-19. So, I would strongly recommend you check your area’s restrictions before trying to return any product.
The exchange timeframe is 30 days from the purchase date. Ensure the merchandise you want to return are not damaged and have their tags intact. The great news is that many goods can be returned much later than this! Come on; we’ve all experienced something breaking outside of the initial return window, haven’t we?
Can you return something that has been opened?
After speaking with an employee keep an eye out for an email. If the return is approved, then they’ll send you details on how to go ahead. Usually, it will include a shipping label as well as instructions on how to ship the parcel. When I called to ask questions about returning specific items to get more information about their return policy they were really helpful. Except for not being able to return items that have been used, I think that HomeGoods has a pretty great return policy. If you don’t have the receipt, your return will be processed as a non-receipt return and you will need to provide your ID, name, address and signature.
Many sellers are very considerate, but others are on the stingy side. It’s better to check first to avoid any unwelcome surprises. So if you buy some sheets, but don’t like how they feel. You can no longer return them because they are now used. Make sure that you keep in mind that anything you open and use, is considered non-resellable and is no longer eligible for a return. Everytime I walk into this store I always walk out with a ton of stuff that I didn’t even know I needed.
How long do I have to return something to HomeGoods?
Used or damaged products or products without tags will not be accepted. HomeGoods, a TJX subsidiary, is a pretty popular US home décor chain store. This article is for all of you who love to shop but then have a hard time deciding whether you want to keep the product or return it. Since HomeGoods can’t look up your receipt in store, you should always choose the email receipt option on the pin pad during checkout. Returning items to HomeGoods is so much easier and quicker if you have your receipt. I always try to save my receipts, but they just end up getting lost.

Yes, you can return furniture to HomeGoods just like any other item. Just make sure that you have the receipt or the tags for the item. HomeGoods now has the option for you to choose to receive your receipt via email during checkout.
How long will it take to receive my refund?
However, if you want to return the item without a receipt, you need to provide a valid government ID. The ID can be your Driving License, Passport, or any other proof. Additionally, you will only receive store credit if you cannot produce a sales receipt. The rest of the return policy is very sensible and even allows returns on in-store purchases past the 30-day return period and without a receipt. Due to the COVID-19 pandemic, HomeGoods has updated their store policies, including return policies, like many other stores.
Items purchased with PayPal will be refunded through a store credit. The HomeGoods Return policy states that you can return products along with their receipts within 30 days of buying them to get a refund or exchange. A 10-day processing time is needed if you want a cash refund on a check purchase. You may return items to HomeGoods either in-store or online, via mail. Purchases made in-store are available for an exchange or refund. If you are trying to return the item after 30 days, you will not be refunded to your original payment mode.
Only items purchased in-store are eligible for an exchange. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If you are receiving your HomeGoods refund in the form of cash or merchandise credit, you will receive it on the spot. If your return is being processed back to a debit or credit card it should take a few days depending on your bank.

Next, you must pack the item or items in any applicable original packaging. Ensure that it is packed well, and no items will go missing. You must include a copy of the receipt or confirmation email with the package.
Please get in touch if you have questions or concerns about your specific item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If you don’t have the tags but you still have your receipt, you may be able to still return the item.
Please remember it can take some time for your bank or credit card company to process and post the refund too. Don’t worry if you lost your HomeGoods receipt, you can still return your item. Your refund will just be in the form of store credit. It will also be based on the most recent sales price of the item. However, that being said, you are still able to return items past the 30-day return policy for in-store purchases.
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